Contact Kagenten

The fastest way to reach us is [email protected]. We read every message and typically reply within 1–2 business days. If you are signed in, the Feedback button at the bottom right of any page reaches the same inbox.

What to contact us about

• Support & how-to questions — anything about generating images, styles, credits, or your account.
• Billing & credits — orders, refunds (failed generations are refunded automatically), and credit balances.
• Privacy requests — access, correction, deletion of your data, or account deletion. See the Privacy Policy for what we collect.
• Content reports — to report generated content that violates our Terms of Service or AIGC content standards. Include the image or a description and we will review it.
• Feedback & ideas — style requests, feature suggestions, and bug reports are all welcome.

Who you are writing to

Kagenten is built and operated by a small independent team — the same people who read this inbox. Learn more on our About page.